At 317b, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information to process your orders and improve your experience on our website. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: We collect payment information to process your orders securely. This includes credit card details, Apple Pay, or Google Pay, depending on your selected payment method. We do not store payment details; they are processed securely through our payment providers.
- Order Information: Details about the products you purchase, including order history and preferences.
- Browsing Information: Information about how you navigate and interact with our website, including IP address, browser type, and cookies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping updates, and tracking information.
- Customer Support: To provide customer service and address any questions or concerns you may have.
- Personalization: To customize your shopping experience and suggest products that may interest you.
- Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these emails at any time.
- Improvement of Services: To analyze and improve the functionality of our website and services, ensuring a smooth shopping experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We use encryption (SSL) during the transmission of sensitive information, like payment details, and implement security measures to protect against unauthorized access to the information stored on our servers.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing. These providers are required to handle your data securely and in compliance with this Privacy Policy.
- Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or government investigation.
5. Cookies and Tracking Technologies
317b uses cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences and track how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features on our website.
6. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct your personal details if they are inaccurate.
- Delete Your Information: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails by following the instructions at the bottom of each email.
To exercise any of these rights, please contact us at support@317b.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
317b
Email: support@317b.com
